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MSA Announces iCHEF as Official Mobile POS

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MSA Announces iCHEF as Official Mobile POS

The Largest Food Truck Alliance in SEA Just Got a Technology Upgrade

The largest food truck association in South East Asia, MSA ( Mobile Food Trucks and Street Food Association ) announced on Oct 6th that

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Level Up Your Restaurant Sales with Pokémon Go!

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Level Up Your Restaurant Sales with Pokémon Go!

Pokémon Go! is finally in Singapore, and have you seen the increase in foot traffic? F&B operators, rejoice! Because after all, people do get hungry and thirsty, and most of all, tired. Smart F&B businesses should take advantage of this phenomenon while it lasts. But first, some basics:

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How to Pass Every NEA Food Shop Inspection

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How to Pass Every NEA Food Shop Inspection

Out of 137 F&B outlets suspended in 2015, more than half were due to pest-related issues. Clearly, having a monthly pest control contract doesn’t mean that your outlet will be pest-free.

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The One-Stop Facebook Marketing Guide for F&B

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The One-Stop Facebook Marketing Guide for F&B

You probably already have a Facebook page is for your restaurant. It’s essential – if people have heard of your restaurant, you can bet they’re checking online for reviews, promotions or even just opening hours. The Page shows also acts as a channel of communication. You can tell customers if you’re closed on a particular day for a private event and they can tell you what they love (or hate) about your restaurant. 

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Restaurant Owner's TripAdvisor How-To Guide: Part 2

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Restaurant Owner's TripAdvisor How-To Guide: Part 2

Even if your restaurant isn’t in the top 10 yet, there are things you can do on TripAdvisor today that will help you reach and entice travellers.


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Restaurant Owner's TripAdvisor How-To Guide: Part 1

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Restaurant Owner's TripAdvisor How-To Guide: Part 1

Getting listed on TripAdvisor, improving your restaurant's ranking, and more.

iCHEF Club brings the F&B community together by organising free monthly workshops on topics relevant to restaurant owners. At these workshops, restaurant owners learn ways to make their business better but more importantly, have the chance to meet and learn from one another.

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F&B Entrepreneur Bootcamp | SFA Licencing, Singapore Government Grants

F&B Entrepreneur Bootcamp | SFA Licencing, Singapore Government Grants

If it’s your first time opening a restaurant, cafe, or stall, where do you start? Apply for your SFA licence? Plan your menu? Start marketing? And how do you do all that? Attend our F&B Entrepreneur Bootcamp and get some guidance.

iCHEF Club SG

iCHEF Club was created to connect F&B owners. We bring the community together by organising free monthly workshops on topics relevant to restaurant owners.

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RECENT 

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Why You Should NOT do SFA Licence Application Yourself
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"How I beat high costs of labour with just QR Code Ordering"
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How a Taiwanese Eatery Gained 700 Members Within One Month of Opening
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Tips & Tricks for a Successful Loyalty Points Program
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5 Great Reasons for Restaurants to use a QR Code Menu
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Take Stock of Your Finances - The Ultimate Online Order Taking Checklist (Copy)
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Quick Tips for Food Delivery Packaging and Menu Design!
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How do you optimise your Google My Business Listing to increase your F&B sales?
How do you optimise your Google My Business Listing to increase your F&B sales?
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4 Post-Covid Trends here to stay in Singapore's F&B Industry
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How to Reduce Food Wastage and Make Money From It
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5 Things to Consider Before Opening an F&B Business in Singapore
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Service Styles In The F&B Industry: The Singapore Edition
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ESSENTIALS

Featured
5 Government Grants for F&B in Singapore
Opening a new restaurant, FnB Essentials
5 Government Grants for F&B in Singapore
Opening a new restaurant, FnB Essentials

More than just PIC and ICV. Opening a restaurant is expensive – thankfully we have some government grants and subsidies that make it a little easier to bear.

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Opening a new restaurant, FnB Essentials
What's an F&B POS system?
F&B Tech, FnB Essentials, Opening a new restaurant
What's an F&B POS system?
F&B Tech, FnB Essentials, Opening a new restaurant

"POS" stands for point of sale, the place or time where a sales transaction is completed. 

POS systems simplify essential day-to-day business operations by performing order processing, billing, credit card processing, receipt printing, and more. POS systems today are widely used by both retail and food businesses.

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F&B Tech, FnB Essentials, Opening a new restaurant
How to choose a POS ?
Opening a new restaurant, F&B Tech, FnB Essentials
How to choose a POS ?
Opening a new restaurant, F&B Tech, FnB Essentials

The Singapore Restaurant Owner’s Guide to Choosing A POS System
POS systems are in practically every restaurant, café and food kiosk in Singapore. Even some hawkers and stalls in food courts have them. The benefits of having a POS system are straightforward – in a place where tens to hundreds of transactions are made every day, your POS helps you keep track of how much money you’re making.

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Opening a new restaurant, F&B Tech, FnB Essentials
Budgeting for Your Restaurant's Operational Costs
FnB Essentials, Opening a new restaurant
Budgeting for Your Restaurant's Operational Costs
FnB Essentials, Opening a new restaurant

Have you ever wondered why some restaurants look packed every day but in fact make meagre profits? Their revenue may be high but the costs incurred are high as well. On the other hand, some ordinary-looking businesses are able to make better profits and outlast their more popular competitors. The key is understanding what makes up your restaurant’s operation costs and how to balance them so that a minimum profit is guaranteed.  

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FnB Essentials, Opening a new restaurant
What to expect in your POS system package ?
F&B Tech, FnB Essentials, Opening a new restaurant
What to expect in your POS system package ?
F&B Tech, FnB Essentials, Opening a new restaurant

A list of the things included in most POS system packages, including hardware, software and support, explained.

The point-of-sale system can make or break your restaurant – think of it as your outlet’s operating system. An inefficient one hinders your operations, frustrates service staff and is a hassle to change. Understanding what you are getting in your point-of-sales system is thus very important. 
 

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F&B Tech, FnB Essentials, Opening a new restaurant

MARKETING

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Featured
The Art of Creating Regular F&B Customers
The Art of Creating Regular F&B Customers

This is a familiar scenario for all restaurant owners: you have a limited marketing budget with which you are supposed to increase the restaurant’s profitability. Do you spend it on attracting new customers to your restaurant or on nurturing relationships with your existing customers so they’ll come back for more?
[Updated] What F&B entrepreneurs can learn from the veteran bringing Gong Cha back to Singapore

 According to the Straits Times, Mr Kim Soomin, a partner at Unison Capital, stated that they have had "multiple enquiries since the news broke, from potential business partners ranging from individuals to food and beverage companies that already have business operations in Singapore and some financial investors too."

Mistakes to avoid at each stage of your F&B business
Mistakes to avoid at each stage of your F&B business

If your goal is to expand beyond one outlet, understanding your business’ needs at different points in time is crucial.

 

The challenges you’ll face at each stage of your business growth are very different. While it is tempting to work on things like optimising workflow or reducing food cost, they may not necessarily be what requires your attention most at that time. This article gives an overview of the problems faced by F&B businesses at each stage and suggestions on the type of POS system that can help to counter them. 

Japanese restaurant owners reveal how they retain customers
Japanese restaurant owners reveal how they retain customers

Much of a food business' revenue comes not from new customers, but from people who have already been there before. Assuring customer satisfaction is hence equally, if not more, important than creating awareness of your F&B joint. So how do you make sure that your have a healthy, growing number of returning customers?

How much does it cost to rent a hawker stall in Singapore? (updated 2017)
How much does it cost to rent a hawker stall in Singapore? (updated 2017)

Hawker centres are something that we can proudly call “uniquely Singapore”, and are hawker food is an integral part of our culture – so much so that two stalls have even won Michelin stars. 

3 Japanese restaurants' secrets to profit margins over 30%
3 Japanese restaurants' secrets to profit margins over 30%

According Japanese government records, the average profit margin of Japanese F&B outlets is 8.6%. Even large restaurant chains struggle to reap profits of more than 10%.

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