Strapped for time when setting up your restaurant?
Too overwhelmed to train your employees?
Got a million questions, but not sure where to find the answers?

We have assisted more than 8,000 F&B entrepreneurs in opening their restaurants, and we understand the main challenge new F&B businesses face: isolation.

iCHEF started out as a restaurant, so we know an F&B outlet’s needs first-hand. 

Restaurants need more than just a reliable POS system for success. The sheer number of tasks when opening a restaurant can be overwhelming, so in addition to our POS system, iCHEF provides resources on restaurant operations, with the hope that small businesses can not only have enterprise-level software and support but also benefit from a knowledge base gathered from our very own experienced customers.

Let us show you iCHEF in action! See how easy it is to take orders, settle bills, view reports, make changes to your menu and more.

We will gladly answer any questions you have and demonstrate how iCHEF can facilitate your restaurant operations.

Menu customisation and uploading, dedicated on-site installation and training provided at no additional cost. Got a question? You can reach us through email, WhatsApp or call our hotline. 

Once your outlet is ready, we will arrange for the POS installation and training, which is completed within a day so that you can begin operations right away.

Onsite installation and training

Our first two visits to your outlet are free! A dedicated business representative will set up your POS system, ensure it is running smoothly, and train your staff on how to use it. Don’t worry if they forget – we have online guides prepared for you.

Phone support

Any lapse in F&B operations or malfunction is inconvenient and frustrating, especially when you cannot reach the right support personnel. We have a dedicated support team on our hotline that is able to solve 95% of your POS issues over the phone – no need to wait for someone to travel to your outlet in order to diagnose the problem!

Free hardware loans

If your hardware is not working properly, don’t fret. iCHEF will send you temporary replacement hardware to use for up to 1 month while your hardware is being repaired. The temporary hardware will be dispatched to your outlet on the same day so that your F&B operations can continue without interruption.

In addition to POS services, we also operate the largest restaurant community in Taiwan, iCHEF Restaurant Help.

iCHEF helps over 300 restaurants in opening every month, and we know the common problems in opening stores, regularly organizes various types of catering management courses and restaurant owner exchanges, as long as iCHEF users can participate for free.

F&B Community

We firmly believe that the best people to learn from are other F&B owners. The challenges faced in this industry are unique; that’s why we created a community of F&B owners to share their experiences and learn from one another. How do we stay in touch, offer industry updates and ask questions when we need to? On the most convenient platform, WhatsApp, of course.

F&B Owner Meetups

There’s always something new to learn, so we organise meetups every other month for members of our community. A subject expert will be invited to share with the group, and past topics include food photography, branding, and even social media management tips. Meetups are always held at one of our members’ restaurants or cafes, so besides getting to know one another, we can also learn about their business.

Everything you need

Let us assist with your shop opening and be part of your F&B business journey.