iCHEF Instant Point Collect 2.0

Let your customers collect points with a simple scan of receipts

Want to launch a points reward program for your customers,
but worried it would make the checkout process complicated
and time-consuming ?
At iCHEF, we understand managing a restaurant business is never easy, so we have made things easier for you !

the iCHEF Instant Point Collect 2.0
with never-before-seen features including:
Self-serve scan-and-collect. Customers can simply scan their receipt printouts to collect points reward.
No paper cards or phone numbers required.

Collect and redeem points for
dine-in, take-out, and delivery orders.

Automated points update by POS,
with complete tracking for every order so you don’t have to worry about reward points fraud !

With one easy click, send promo messages through SMS or LINE to your customers and have them visit more often.

All you need to do is print out the receipts for your customers,
extra benefits with no extra work !

HASSEL-FREE REWARDS COLLECTION
START YOUR INSTANT POINT COLLECT TODAY WITH THESE 4 BENEFITS

❶ Instant Points Collection

Simply scan receipts to collect points for dine-in, take-out, and delivery orders.

*built-in QR code reader on mobile phones are used in the example shown on this page.

No extra work on your part.
Just give your customers a receipt

No more paper cards. No additional APPs. All you have to do is print out and give your customers their order receipts to collect points for dine-in, take-out, and delivery orders. Their order history also automatically becomes membership data in your iCHEF POS system.

Assign points automatically with
flexible customization

You can pre-configure points reward rules and let the system do the calculations for you. Complete POS authentication and transaction history allows you to track the number of points awarded and by whom.

❷ Quick and Easy Point Redemption

Online and Offline.

See reward progress anytime, anywhere.
No extra APP downloads necessary

The iCHEF Instant Point Collect 2.0 lets your customers check their reward progress through your LINE official account (LINE OA). Your LINE OA becomes the one-stop place for membership enrollment, points reward program, and online ordering.

Easy points redemption,
online and offline

A truly omnichannel customer loyalty program system where points can be redeemed for online orders (automatic
redemption) and for offline orders (by providing phone numbers at checkout).

❸ Learn Your Customers Better with Complete CRM Data

Fully integrated order history data lets you manage customer interactions with ease.

Fully integrated every step of the way

Whether your customer is waiting in line, placing an order, or just about to checkout, you can easily look up their profile on the same screen.

Customer Lifetime Value

See customer spend and frequency in clear view, so you can look after loyal and new customers alike.

Customer Lifetime Value

See customer spend and frequency in clear view, so you can look after loyal and new customers alike.

❹ Targeted Messaging at Your Fingertips

Increase Repeat Visits in Two Steps.

Step 1

Choose How You Want to Segment Your Customers

Look into your first-timers to look after them

Data on new customers is collected everyday for your review, so you can decide how you want to interact with them.

Find out those who have lapsed

Download reports to find out customers who have not visited in the past six months, group them into a list for further analysis by frequency of visits.

Segmentation with the help of AI

Not sure how to pick the right segmentation metrics and variables? Not a problem! Just head over to the system dashboard and select the customer list you want to analyze, then let the iCHEF AI do the heavy-lifting. It can even help you save on ad spending by 50%!

  Step 2
 
Send Messages

SMS message, whichever suits your needs

The iCHEF POS system is fully API-integrated with SMS platforms, so you can easily communicate with your customers and have them visit more often!

Hassle-free messaging

Integrate customer lists in the dashboard with one click and schedule messages to be sent later (ex. plan and schedule Friday messages today). You only need to set aside one hour every week to have all this done.

Compare and See

how iCHEF Instant Point Collect 2.0 is different from.
other forms of points reward collection.


How points are collected	Points are stamped by staff on paper cards	Staff need to ask customers for their phone numbers	Customers must scan QR codes in-store to collect points	Customers scan their receipts to collect points
How rewards are calculated and assigned	No customer order records, easy to make mistakes	Manual input, mistakes can happen	QR code cards are given out by staff. Mistakes can happen and are not reversible	POS automation backed by complete order tracking
How customers can check their point records	It is easy to lose paper cards	Customers have to download and install apps to check their points	Customers have to find the points reward page or search in their chat records	Customers check their reward progress through your LINE OA.
How points can be redeemed	Customers must carry their cards. No points can be redeemed without physical cards	Customers must have the APPs installed and show QR codes during in-store checkout	Customers have to find the points reward page or search in their chat records	Points can be redeemed for online orders (automatic redemption) and for offline orders (by providing phone numbers at checkout)*
Additional cost to your business	Design, printing, and other customization costs	NTD$ 3,000 per month, plus costs for POS tablets	Printing and lamination costs for QR code cards	$0

*Customers must link and log into their accounts with mobile numbers to activate offline point collection.

⇦ REPORT

A CRM Specially for F&B

SERVICE ⇨

iCHEF Instant Point Collect 2.0

iCHEF Instant Point Collect 2.0