Online Order Taking Checklist
Whether you are just starting out or have been in business for a while, you can use this checklist to confirm that your financial and operational structure is in good shape.
If you answer ‘yes’ to any of the following questions, you will receive 10 points - and if you answer ‘no’, you will receive 0 points.
Checklist
1. Do you record every sale for all your pipelines? (whether manually or by using the POS)
2. Do you know the financial structure of your store and what percentage of the sales are for Dine-in, Takeaway, and Delivery?
3. Is your gross margin greater than 40%?
4. Is your net profit, after all, costs, expenses, and taxes, still above 10%?
5. Do you pay your salary on time every month?
6. Were you still able to cover all the costs during the pandemic?
7. Can you still make the profit you want even if the orders come from delivery platforms?
8. Do you have a steady stream of online orders from non-delivery platforms?
9. Do you have a Google My Business profile and Google maps which can help bring in new customers?
How did you score? ;)
Below 40 points: cut and re-train.
You may not be very familiar with taking orders online, so you can start by taking a new inventory of your F&B establishment’s cost structure and then decide how to run online orders.
40-60 points: keep up the good work.
After you have a good idea of what you can do online and have confirmed your operating capacity, you can be more active in developing online orders by understanding what follows, and you can generate 20-30% of your sales!
60-80 points: the next level.
You have already mastered the know-how of receiving orders online! You can use some of our pro-tips on iCHEF Club’s Blog Page to increase sales and generate ideas to grow your business to flourish even further!
80-100 points: one in a hundred.
You are an expert in opening a F&B establishment! To make the most of the income generated by taking orders online, you can get tips and tricks to improve the whole online ordering process with upcoming articles on iCHEF Club’s blog page!
