Reduce manpower by 30%, and make ordering smoother
Reduce manpower by 30%, and make ordering smoother
Pattissez is a popular dessert chain from Australia, known for their over-the-top milkshakes. When outlets opened in Malaysia and Singapore, they were an instant hit.
Patissez has an extensive menu with many items and options. Malaysia's Patissez chose to use iCHEF because once orders are taken at the table, the kitchen immediately receives them, with the specific modifiers clearly stated. This eliminates miscommunication between the service and kitchen staff; and there is no need to memorise each order's modifiers or special requests.
Hour
Mon. - Fri. 10:00-23:00
Sat. - Sun. 10:00-00:00
Address 85, Jalan SS 21/37, Damansara Utama, 47400 Petaling Jaya, Selangor, Malaysia
Phone +60 3-2202 2999
Facebook Pâtissez
Sin Heng Claypot Bak Koot Teh is a traditional eatery renowned for serving a favourite local dish, Bak Kut Teh. For the past 20 years, they have been taking orders on paper, shouting the orders to the kitchen, and using a cash register. Although upgrading a traditional eatery is always a challenge, iCHEF POS is so easy to use that Sin Heng's staff got the hang of it after just one training session.
Now even their oldest staff have switched to iPad order-taking. They no longer shout orders to the kitchen, so there is no confusion or miscommunication. Information is also digitalised, so there is better documentation.
Hour
Sun.:08:00-01:00
Tue.-Sat.:08:00-04:00
Address 439 Joo Chiat Rd, Singapore 427652
Phone +65 6345 8754
Da Shi Xiong, a mala hotpot restaurant, features a menu with seasonal items. Before introducing a new seasonal item, Da Shi Xiong analyses their sales reports to decide what it should be. After the promotion period ends, the analytics in their POS system tells them how effective it was, and whether it is worth keeping on the menu. The success of seasonal items is no longer debatable – instead of having to rely on estimation, they simply use data.
Hour 11:30-22:30
Address 台北市中山區復興南路一段18號
Phone +886 2 2772 3822
Facebook 大師兄麻辣鍋物